Development Operations Manager

CAMELBACK VENTURES

Camelback Ventures (Camelback) transforms the landscape of entrepreneurship by investing in ventures and leaders who have been systematically excluded from capital and opportunity. We focus on entrepreneurs of color and women, providing not just funding, but mentorship, advocacy, and access to networks that drive meaningful change. Since 2015, our impact speaks volumes: we've raised over $50M and supported 200+ social entrepreneurs through our flagship Camelback Fellowship. Our Fellows have collectively raised over $365M, earned recognition as Forbes 30 Under 30 honorees, and created a transformative impact in communities nationwide, from Eastern North Carolina to Seattle.

THE ROLE 

The Development Operations Manager reports directly to the Chief Development Officer (CDO) and plays a critical role in enabling Camelback’s ambitious fundraising strategy. The Development team is charged with raising $20M over the next three years to fuel Camelback’s next decade of impact. As the architect and steward of Camelback’s fundraising systems, the Development Operations Manager ensures that research workflows, data integrity, reporting, and operational infrastructure support effective fundraising, stewardship, and leadership decision-making. The Development Operations Manager oversees pipeline data management, stewardship execution, and development event operations, providing the systems, coordination, and follow-through that allow relationship managers to operate effectively. This role centers operational excellence, cross-functional coordination, and accountability, ensuring Camelback’s fundraising efforts are efficient, reliable, and aligned with organizational priorities.

KEY RESPONSIBILITIES 

Systems & Data Leadership (35%)

• Oversee development data management to ensure accuracy, timeliness, and integrity.

• Maintain the CRM and accurate dashboards and reporting tools that track team and organizational fundraising performance.

• Coordinate with Finance to reconcile revenue data and reporting. 

• Work with the Programs team to track outcomes tied to funded projects using defined grant tracking tools.

• Partner with Communications to ensure donor materials use accurate data and impact stories (i.e. annual report, quarterly newsletter, donor/funder briefings)

Stewardship & Donor Engagement (25%)

• Support execution of donor stewardship plans across all portfolios.

• Oversee follow-up communicates for development events.

• Provide support to the team in identifying funder and donor engagement and outreach priorities for convenings and conferences.

• Draft and manage stewardship reports and touchpoints with accuracy and timeliness.

• Manage and collaborate with Program team on tracking and monitoring of outcome data for grants

• Ensure donor experiences are consistent, intentional, and reflective of Camelback’s values.

Prospect Research & Pipeline Development (15%)

• Provide operational support to prospect identification work led by external contractors/consultants, ensuring findings are captured, analyzed, and integrated into Camelback’s systems.

• Maintain updated donor/funder pipeline data and ensure alignment with tailored cultivation strategies.

• Maintain accurate dashboards and fundraising reports that guide leadership and Board-level engagement.

• Support fundraising goals by ensuring new, qualified opportunities are consistently entered and tracked in CRM and data management tools.

• Provide research profiles using in-house template for new institutional funder prospects

Portfolio Support (15%)

• Support the Development team in managing and updating engagement plans for donors and funders in the database to ensure timely execution of donor activity. 

• Working in collaboration with the Finance team, support execution of sponsorship agreements, including deliverables, recognition, and reporting.

• Track and report on donor and sponsorship revenue and pipeline data.

Team Leadership & Mission Control (10%)

• Working in collaboration with external contractors, manage Development grant/reporting deadlines, and prospect assignment processes, ensuring 100% compliance and timely submission.

• Support CDO and VP of Development on campaign planning and moves management.

• Serve as a bridge between Development, Program, and Operations, ensuring cohesion and clarity.
  

Strategic Direction & Special Projects (5%)

• Contribute to annual fundraising strategy, including goal-setting, metrics, and forecasting.

• Represent the Development team in internal planning meetings to ensure alignment with organizational priorities.

• Support CEO, CDO, and VP of Development with preparation for major donor and partner meetings.

THE PERSON

Your Values Align with Ours You're driven by mission, hungry to reach your goals, and humble in your approach. You embrace learning, view failure as data, and believe that excellence in service of equity is non-negotiable. Most importantly, you have a demonstrated commitment to racial equity that shows up in your work, your leadership, and how you steward resources.

Your Superpowers Include

• Excellence as Standard: You set the bar high for yourself and inspire others to reach further. When given a goal, your instinct is to exceed it while bringing others along.

• Ultimate Teammate: You choose collaboration over solo wins. Colleagues seek you out because they know you'll approach challenges with both rigor and partnership.

• Growth Mindset Champion: You approach every challenge with curiosity, asking "what can this become?" instead of accepting "what it is." You build systems that learn and evolve.

• Strategic Foresight: You're the person who sees three moves ahead, identifying financial risks and opportunities before others notice them. You translate complex concepts into stories that drive decision-making.

Expectations:

The Development Operations Manager is a builder and a doer. They are equally comfortable creating systems behind the scenes and supporting portfolio development. They thrive in fast-paced, mission-driven environments, bringing clarity, accountability, and a relational approach to fundraising.

• Minimum 6 years of progressive experience in nonprofit fundraising and development operations.

• Experience supporting portfolio management, with specific exposure to major gifts strategy and moves management systems.

• Proficiency in design, use, and optimization of donor CRM platforms (Salesforce, Raiser’s Edge, or similar) with demonstrated ability to design/run reports, track pipelines, and use data to inform donor strategy and performance.

• Demonstrated success in prospect research, stewardship, and fundraising systems.

• Exceptional project management and organizational skills with attention to detail.

• Proven ability as a self-starter, motivated by big goals, and creative + effective in approaches to goal attainment.

• Experience designing systems and processes that improve efficiency and transparency.

• Excellent research, analytical, and communication skills.

• Strong relationship management orientation.

• Ability to balance operational leadership and external-facing responsibilities.

• Ability to travel up to 25% annually.

IMPACT & SUCCESS METRICS

• Development team reaches team goal of raising $20M over three years.

• Contributes to the Development team operating with clarity, efficiency, and accountability

• At least 90% accuracy across donor, funder, and opportunity records 

• 100% of gifts, pledges, and sponsorships entered into CRM within two business days of receipt

• 100% of active opportunities include stage, amount, probability, and next action at all times

• Dashboards and leadership reports delivered on or before scheduled reporting deadlines 

• 100% of grant submissions, renewals, and reports submitted on or before deadline

• Zero instances of missed funder compliance requirements or reporting extensions 

• Initial donor and funder follow up completed within five business days for at least 95% of gifts and major events (donor events, Guardian Summit)

• Annual impact reports delivered to funders on or before agreed timelines 100% of the time 

• Finance reconciliation completed monthly with no unresolved discrepancies carried forward

THE TANGIBLE GOODS

• HQ: New Orleans, LA

• Position Location:  Flexible within the continental U.S.  This position is remote with up to 25% travel expectations.

• Salary Range: $90,000.00 - $120,000.00

• Benefits: Medical, Dental, Vision, 403(b), Professional Development Stipend, Education Reimbursement Program, Generous Paid Time Off, & Unlimited Sick Leave

• Start date: March/April 2026

• Position FAQ: Before applying, review the Position FAQs

APPLY HERE

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Camelback Ventures provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.